novomind MEA

Company Profile

novomind MEA is a provider of AI-powered customer engagement and automation solutions across the MEA. Backed by German engineering from novomind AG, we combine proven European AI technology with strong local expertise and delivery.
Our solutions help organizations transform customer service and self-service through intelligent chat/voice bots, Agentic AI, and advanced omnichannel platforms connecting digital and voice channels. We specialize in secure and scalable AI deployments using NLP, Large Language Models (LLMs), and RAG to deliver accurate and reliable AI interactions.
novomind work closely with government entities and large enterprises to automate services, enhance customer experience, improve operational efficiency, and ensure data security and compliance. With local teams and end-to-end delivery from design and implementation to operation and optimization, we help organizations in moving to AI-driven, future-ready engagement.
Made in Germany, Customized and delivered locally.

• HealthTech
• Artificial Intelligence
• Software Services
• Business & professional services
• Digital Finance
• Application integration and infrastructure
• Patient Engagement and Experience Platforms
• Healthcare Information Systems, Software (HIS)
• eHealth, Telemedicine, Telematics, Telemetry
• Digital Counselling
• Artificial Intelligence
• Enterprise Software / Operating Systems
• Speech Recognition
• Real time translation
• Natural Language Processing (NLP)
• Natural Language Generation (NLG)
• Chatbots / Virtual Assistant
• ERP (Enterprise Resource Planning) Software
• Data Analytics & Automation
• CRM (Customer Relationship Management) Software
• Business Process Management
• Business Intelligence Solutions